Powdersville Post Acute Reviews

See what our patients and their families have to say

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As you browse feedback about Powdersville Post Acute, you’ll gain helpful insight into the care we provide. Residents and their families offer thoughtful perspectives on their experiences, giving you a clearer picture of what to expect. With advanced amenities and a dedicated team, we’re committed to supporting your recovery and well-being. Take a moment to read the reviews—or share your own story with us.

All Reviews

3.4

57 reviews

5
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1
Profile photo of Brook Sosby
Brook Sosby on Google
53 days ago

Despite what others may have experienced at this facility, we had an excellent one! My papa admitted to Powdersville for rehab earlier this year and we were pleased with it. The staff were caring and always friendly. The rooms and halls stayed clean, and the therapy team helped my papa get back home safely! Thank you Powdersville Post Acute for helping turn my Papa’s tragic accident into a positive turnaround.

Business response 51 days ago

Thank you for your review! We are grateful your loved one had an excellent experience during his stay at our facility. We wish you and your family the best!
Profile photo of Deborah Purvis
Deborah Purvis on Google
8 months ago

Nice setting for grounds. Inside was clean and staff friendly.

Business response 51 days ago

We are glad you had a positive experience at Powdersville Post Acute! Thank you for your review.
Profile photo of linda rastbichler
linda rastbichler on Google
9 months ago

Great people and great care! I’m very impressed with the personalized care you get here. Very clean and positive. Good therapy and team effort.

Business response 51 days ago

Thank you for your review! We are glad to hear that you had a positive experience.
Profile photo of Cheryl Banks
Cheryl Banks on Google
10 months ago

I appreciate the hard work everyone does to care for those sweet souls! I know it’s a hard job and no one cares for your loved ones as much as you would – but they are willing to do what they can to help get the patients the care they need!

Business response 51 days ago

Thank you for your review. We appreciate your kind words!
Profile photo of Lynne Maness
Lynne Maness on Google
10 months ago

We sent my Mom there because it was close to home and most of the reviews were good..She was there 2 days and begged to go home..She was there for rehab and didnt get any..the only food she got was pea salad and tuna sandwich..patients were roaming the halls and coming in her room at night. She normally doesnt complain so we got her out of there.

Profile photo of susan fennell
susan fennell on Google
10 months ago

Everyone here is so kind and generous with smiles and helpful! I am so happy my Mother is here with all these wonderful people that I can tell genuinely care for her ♥️

Profile photo of Timothy Zuehlke
Timothy Zuehlke on Google
10 months ago

Powdersville Post-Acute is on a great location. It’s quiet and easy to get to. The staff was all really friendly and the building was nice and clean. I was humbly surprised. Thank you!

Profile photo of Tiffany Shipley
Tiffany Shipley on Google
11 months ago

So far the facility and staff have been great. They are very helpful in accommodating to the needs of not only the patient but also family.

Profile photo of Ralph McKnight
Ralph McKnight on Google
12 months ago

The entire staff was so friendly and caring! I was satisfied that mom was receiving the best of care. Everyone was professional AND personable.

Profile photo of Jackie Griffis
Jackie Griffis on Google
1 year ago

Staff is always friendly and willing to help! Rooms are clean, and residents get lots of love and attention! Thanks for being awesome!

Profile photo of Angela
1 year ago

Terrible patient care. My mom was a patient for a few weeks. I left a few messages for the nursing director and never received a response. My mom would go without meds and assistance after hitting call button. On one occasion she called for meds and the CNA came in every 15 minutes to turn her call light off and say that she told the nurse. This went on for an hour. She only had clean linens once, and frequently complained of being cold. No extra blankets available. Not a clean, well staffed facility.

Profile photo of Dawn Cooley
Dawn Cooley on Google
1 year ago

So thankful I got my sister in another facility. I don’t normally leave reviews on anything but when it deals with your loved ones people need to research and look into places. My sister was always saturated in urine no matter what time of day. One day I came in and asked for sheets to change her and they said they didn’t have anymore! They said their dryer was broke for a few days and someone was going to have to take stuff to the laundry mat and another week their washing machine was broken. A business like that that is getting their entire checks in too if all the money from Medicaid they should be able to have money to take care of the patients!! I was like well she can’t just sit in it! One day I came in and they had no pads another day they had no briefs!!!! Her clothes I had to keep taking home myself because they would let them just sit in urine in the closet!!! There is an ice chest in the hallway like a dang igloo cooler where patients…yes patients just roll up and get THEIR OWN ice and put it in their cups!!! This CAN NOT be dehec approved in the least! Thankfully I got her transfered to another facility and grateful I did because there was not a good day there at all! And all this happened in less than 3 weeks!

Profile photo of Tracy Bates
Tracy Bates on Google
1 year ago

If I could give it a 0 I would. This place is the reason my mother died when she did. They had no AC, no full oxygen tanks, it was filthy. Her oxygen dropped to 30 while there was no crash cart ready. My brother rushed to her house to get an oxygen tanks, her eyes started rolling in back of her head. My brother and sister were screaming running up and down halls. Finally EMS came while they begged and pleaded. I met them at Greenville memorial where she passed away 24 hours later. She didn’t have too. Nobody there seemed phased not to mention people are in wheelchairs in the lobby just drooling on themselves . If you hate your loved one take them there. It’s where you go to die.

Profile photo of Jordan Saxon
Jordan Saxon on Google
1 year ago

Clean facility! Friendly staff

Profile photo of Sonya Courtney
Sonya Courtney on Google
1 year ago

This place I don’t recommend for anyone as of December 5,2024 My mama was there for rehab and last night my brother had to go there because he couldn’t get a hold of our mother well she had to be brought to the hospital for fluid on her lungs , UTI and my brother went back today to get her stuff and they had already packed her stuff up so where is my mother’s stuff and how do you do something with someone stuff and pack them up like they was a nobody!!! I am very upset and do hope all of my mama has been put upand nothing missing but how do you do that just pack someone stuff up and take their name off the door especially without calling someone to come get it this outrageous and not business like.

Business response 1 year ago

Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience didn’t meet your expectations. All patient belongings are respectfully packed and placed in the Social Services office for pickup. Please stop by at your convenience to pickup her items. I’ve shared your review with the management team so we can focus on this opportunity for improvement. Please contact our administrator at (864) 859-3236 if there are any additional concerns you’d like to discuss.
Profile photo of Tiffany Burns
Tiffany Burns on Google
2 years ago

I have tried to call 5 times tonight have not gotten an answer and when someone does answer she says that I have the wrong number. Not good at all!!! DO NOT SEND ME A MESSAGE TO CALL YOUR FACILITY AND DISCUSS THIS MATTER, I WILL BE THERE TO DISCUSS IT IN PERSON!

Business response 2 years ago

Thank you for letting us know about this issue. It seems as though our phone system is currently forwarding to an incorrect number when selection option 2 (nursing). We will work diligently with our IT department to correct this issue. Please accept our apology. We look forward to discussing with you further tomorrow morning.
Profile photo of Ashley Moore
Ashley Moore on Google
2 years ago

This place is terrible. The staff is rude and simply fo not do their jobs. We took clothes and a blanket for our mom and it was all stolen but nobody knows where anything went, of course. Just an over all terrible experience.

Business response 2 years ago

I would like the opportunity to discuss your concerns further so we can better your overall experience. 864-270-3101, thank you!
Profile photo of Brandy Sontay
Brandy Sontay on Google
2 years ago

Sweet People.

Business response 2 years ago

Thank you for the kind words! We truly enjoy what we do!
Profile photo of Yashia Willis
Yashia Willis on Google
2 years ago

This place is horrible. The care sucks, there is not enough staff to care for the patients, there was a Covid outbreak that families was not told about, and my mother fell in the shower and broke her kneecap because there was only 1 very pregnant CNA in the shower room with her trying to maneuver her wheelchair. Not to mention the bed sores and lack of cleaning that my mother has received. I DO NOT recommend placing anyone you love at this facility!!!

Profile photo of Yolanda Henderson
Yolanda Henderson on Google
2 years ago

Nurse are great.

Profile photo of April King
April King on Google
2 years ago

No words to express my grievance…. Wow

Business response 2 years ago

April, We would appreciate the chance to discuss your concerns. If you are willing, please reach out to us at 864-859-3236. Thank you!
Profile photo of Cailyn Duckett
Cailyn Duckett on Google
2 years ago

Great leadership and management. Truly a wonderful facility.

Business response 2 years ago

Cailyn – thank you for your positive feedback!
Profile photo of storm williams
storm williams on Google
2 years ago

I would give less stars if possible. The Leadership and Management needs to be changed here. I understand it’s a nursing home and not the Ritz Carlton. But the workers besides these 3 workers need to go or find a different profession. Charissa, Rosa(CNA), Mya(CNA) are great. Velvet the head nurse is horrible. My father was in this place because of his health and rehab issues. If the residents press the button for help they don’t come at all. If they do they don’t help. When we visited him there they were openly rude to us. I couldn’t imagine what they are doing to residents when we are not there. I tried contacting corporate and their director about some concerns never respond back. That shows how horrible this place is if possible and this is a choice don’t go. If you don’t God be with you. Because the lack of care of my father he passed away. From UTI and Kidney infection. They would not help with his bowel movements. I personally had to go to the CVS IN Greenville to buy an anemia. I bought a 4 pack they gave him one. And then they just happened to disappear nowhere to be found. The head nurse said that a suppository. Wouldn’t help but when we gave it my father a loaf of Bread bowel movement came out of him. Nurse Velvet are you sure that doesn’t work. Because it did very sad on how this place is open. Please read the other reviews they match up to my review.

Business response 2 years ago

Storm, We would appreciate the chance to discuss your concerns. If you are willing, please reach out to us at 864-859-3236. Thank you!
Profile photo of hope carey
hope carey on Google
2 years ago

1 star because it won’t let me put 0. I got here yesterday. They were fixing a bed for me as I was rolled in from the hospital. This night crew knows nothing about what is going on and they are not giving me my medicine. I’ve been left to my own to try to get to the toilet on 1 leg while they sit out there and chatter and giggle all night. Whoever hires these people needs to seriously look into their human resources system. My option is to soil myself and hope they clean me up or break my foot again trying to go to the toilet. I am definitely going to talk to my lawyer.

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